Privacy Policy

Privacy Policy

Introduction

Welcome to https://custom-design-services.alertblitz.com (hereafter referred to as “the Company” or “we”). We are committed to maintaining the privacy and security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our users, in adherence to various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to, our website, mobile applications, services, and products offered through https://custom-design-services.alertblitz.com. Please note that this Privacy Policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies governing data handling.

Processing Activities

This policy outlines the practices for user interactions when:

  1. Using any of our applications and services as an authorized user.
  2. Visiting any pages linked to this Privacy Policy on our website.
  3. Engaging with us through communications, including emails, calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services. These include:

  • Account Information: Details related to your user account, such as login credentials and profile settings.
  • Payment Information: Transaction details required for processing payments, including cardholder information (masked) and billing addresses.
  • Financial Information: Data associated with financial transactions, such as banking information or cryptocurrency wallets (if used).
  • Purchase Information: Items you have purchased from us, including order history and product preferences.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device types, and advertising IDs for mobile applications.
  • Location Data: Geolocation data provided when using our services on a mobile device.
  • Feedback: Any comments, reviews, or ratings you choose to provide.
  • Social Media Information: Details from social media platforms when you connect your accounts with ours.
  • Product Information: Preferences and interactions related to the products you use or express interest in.

We collect this data through various methods, including direct user input, automated tracking technologies (such as cookies), and third-party services that assist us in data collection.

Cookies

We employ cookies to enhance your browsing experience and gather analytics on website usage:

  • Strictly Necessary: These cookies enable basic functionality and navigation through our site.
  • Preference: They remember user preferences for enhanced personalized experiences.
  • Analytics: Used to collect aggregated data about visitor behavior, enabling us to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or as required by law. The specific retention periods vary based on the type of data and the purpose for which it was collected. Once the data is no longer needed for these purposes, we securely delete or anonymize it to prevent re-identification.

Security Measures

The Company has implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to and receive copies of your personal data.
  • Rectification: The right to correct or update inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): The right to request the deletion of your data, subject to legal exceptions.
  • Restriction: The right to limit the processing of your data in certain circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: The right to object to and prevent the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination based on your exercise of data protection rights.
  • Appeals/Complaints: The right to file appeals or complaints with relevant supervisory authorities.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us: